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snozdop
March 22, 2024
Question

Console error: "Retrieving "b5x-stateful-inline-icon" flag errored: timed out" [Fixed in the beta]

  • March 22, 2024
  • 56 replies
  • 22781 views

Using Safari Extension v2.22.1 (22200103) beta I get the following console error on every page load from the injected.js:


Retrieving "b5x-stateful-inline-icon" flag errored: timed out - falling back

clicking the error highlights line 19578 of injected.js


1Password Version: 8.10.30
Extension Version: 2.22.1
OS Version: macOS 14.4
Browser: Safari 17.4

56 replies

April 22, 2024

this is fixed on the latest beta browser extension.

Roenfeldt
April 22, 2024

@pvinis and where could we download the beta extensions from?

April 22, 2024

just search online for "1password extension beta" and there you go :)

Roenfeldt
April 22, 2024

@pvinis nevermind, I found them here https://1password.community/discussion/121114/faq-grab-the-latest-1password-in-the-browser-beta and I can confirm, the darn error is gone!

mmaass
April 23, 2024

I certainly don't want to unduly increase the pressure ... but are there any news regarding this?

Thing is, the Console displays this error for each an every site. A considerable part of my work includes working with the developer tools to troubleshoot issues with websites. To avoid irritating users I either have to edit screenshots I send them or disable the 1Password add-on and reload the page. Both options add a considerable tedium. And: Something is apparently wrong which needs fixing, is it? :-)

Looking at my fellow posters here, I doubt I am the only one ... so: Pretty please. :-)

April 23, 2024

Big +1 for @mmaass 's message here.
While to us developers an issue retrieving an icon is assumed to be trivial and non-security related, it doesn't sound trivial at all to other users or recipients of screenshots to say "Oh that's just a little error from 1PASSWORD, a security tool, nothing to see there."

Looks like this is solved in the latest beta? Any ETA on releasing a patch version?
Thanks!

April 23, 2024

@prathers :

I'm amazed by the number of people complaining about this.
Does anyone give the devs a chance? Or read the posts above their own?

When it comes to support for a widely used piece of software, things are often prioritized based on user satisfaction. User dissatisfaction == less $$$. Without evidence of dis/satisfaction, it's a guess.

While ultimately this is a trivial bug (a missing icon), this thread is abundant evidence that the way the error presents is interrupting 1P's customers' work in various ways. What may have, at first, been considered a low-priority bug now has all this evidence 1P Support can bring to 1P Devs to boost its priority.

On one hand, I understand your call for "giving the devs a chance". Though, many of us here are kindly requesting updates on this.

On the other hand, 1Password is a security tool, and a bug that presents as an error being left this long, especially one that appears to require a simple fix (reference the icon properly), is not a good look for a security tool. Errors in password management software, no matter how trivial they may be or appear, are anxiety-inducing, and validly IMO.

1P_Dave
1Password Employee
April 23, 2024

@mmaass, @kwyld, @nciiis, @dilenio

I'm sorry that the issue is affecting your workflows, our team is aware of the impact to customers and a fix has been developed and is currently being tested before it's included in a future update to the stable version of 1Password in the browser.

If you're willing, please try the beta version and let me know if you still see the issue there: Install a beta release of the 1Password browser extension

-Dave

mmaass
April 23, 2024

@1P_Dave Yes! I installed the beta add-on for Firefox and the error is gone. :-)
That is a relief! Thank you

By the way: This page here shows several errors in the Console ... but, apparently, none of them is caused by my 1Password beta add-on ... ;-)

April 23, 2024

update - the chrome beta did fix this - thanks