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CamBfromOz
August 8, 2024
Question

Copy/paste items bug in opensuse 15.6 xfce (not kde)

  • August 8, 2024
  • 3 replies
  • 125 views

I was installing openuse on an old macbook and i noticed something odd.

opensuse 15.6 xfce has bug (installed twice, same result)
opensuse 15.6 kde works fine
opensuse tumbleweed (rolling release) xfce works fine

It seems like a non problem, but i figured you might want to investigate why its happening. Im hoping its not a macbook specific bug, but that seems unlikely given installing kde instead of xfce fixes it.

Steps to find bug:
* fresh install of opensuse 15.6, select xfce as desktop
* optional, do zypper update, makes no difference
* install 1password
- rpm --import https://downloads.1password.com/linux/keys/1password.asc
- zypper addrepo https://downloads.1password.com/linux/rpm/stable/x86_64 1password
- zypper install 1password
* run 1password in a terminal (to get logging)
* login to 1p
* select an entry and copy username
* attempt to paste into another window

Expected result:
* entry would paste into new window

Actual results:
* 1password generates an error about cut/paste (which ive sadly lost when reinstalling to try kde, but it complained about a failure in the copy/paste)


1Password Version: latest as selected by zypper
Extension Version: na
OS Version: opensuse 15.6 xfce only
Browser: na

3 replies

CamBfromOz
December 10, 2024

Sorry for the abrupt post last time but i had reinstalled a couple of times and it was frustrating.

Ok I just installed another opensuse machine and I'm still seeing this. The trace error is...

ERROR 2024-12-10T07:26:04.271+00:00 runtime-worker(ThreadId(4)) [1P:ffi/op-core-node/src/lib.rs:552] OpeningClipboard(ClipboardError(An unknown error occured during a clipboard operation))
(node:4394) UnhandledPromiseRejectionWarning: Error: OpeningClipboard(ClipboardError(An unknown error occured during a clipboard operation))
at emitUnhandledRejectionWarning (node:internal/process/promises:298:15)
at warnWithErrorCodeUnhandledRejectionsMode (node:internal/process/promises:406:5)
at processPromiseRejections (node:internal/process/promises:470:17)
at process.processTicksAndRejections (node:internal/process/task_queues:96:32)
(node:4394) Error: OpeningClipboard(ClipboardError(An unknown error occured during a clipboard operation))

This is 15.6 fully updated. latest 1password from the repo above.

linux 8.10.54 81054022 on prod channel
(typed by hand because, cant cut/paste version info from about due to this bug. hehe)

Ive seen this every time ive done opensuse 15.6 + xfce.

Any suggestions for a fix would be appreciated.

1P_Dave
1Password Employee
December 11, 2024

Hello @CamBfromOz! 👋

I'm sorry that you're running into an issue with copy/paste when using 1Password for Linux. While OpenSUSE is not one of our supported Linux distributions the team and I will help as much as possible. I'd like to ask you to create a diagnostics report from your Linux device:

Sending Diagnostics Reports (Linux)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

CamBfromOz
December 13, 2024

Your support ticket ID is KHY-39362-482

Thanks for your help getting this reported