Credentials don't autofill on page authentication prompt.

Question

1password, either the desktop app or browser extension, doesn't autocomplete the site credentials when prompted by the browser.

Is there a setting that needs to be tweaked or is it something that is not supported yet?

1Password Version: 7.9.11
Extension Version: 2.19.0
OS Version: macOS 13.6.3 
Browser: Chrome

1P_Evon · Answer

Hello @agrabovaj, thanks for writing in.

Based on the screenshot, I can see that you are on a website with HTTP Basic Auth login method. It's expected that the autofill menu from the extension won't appear here.

Instead, we will need to use the "Autofill" button from the 1Password extension pop-over in the browser's toolbar area.

Navigate to the website.
Click the 1Password icon in the browser's toolbar.
Click the "Autofill" button from the Login item.

Let me know how that goes.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO