Skip to main content
neilio
August 11, 2021
Question

Deeply disappointed with the switch to Electron

  • August 11, 2021
  • 29 replies
  • 2656 views

I've used 1Password almost since the very beginning. The fact that it was a native Mac app was one of the many reasons I've supported it and recommended it to others over the years. As more and more competitors appear with similar features, the presence of a native app differentiated 1Password and clearly demonstrated the company's commitment to a good Mac experience.

I do understand the benefits of switching to Electron for the company but there's little benefit for users. I'd even go as far as to say it's a user-hostile decision. It means people need to run yet another memory-hungry application on top of every other app that uses Electron.

I know there's little my grousing will do to change things as it's clear this decision has already been made, but it's a real disappointment. The fact that the first sentence of the beta announcement is, "Mac has always held a special place in my heart," makes this change feel even more disingenuous.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

29 replies

August 15, 2021

It really is depressing to see a company that had something so good throw it all away. Electron is resource-hungry garbage and has a long history of security problems. I guess all good things come to an end eventually, but it’s still sad.

August 15, 2021

@jpru & Agile-Team: Me, too. I canceled my subscription.

August 15, 2021

@roustem : I tried v8. And I disagree in "I think you will immediately see how much better 1Password 8 is compared to the predecessor."
No way!
I know you have to say something like this. It is not possible to say "Oh, we made a mistake with choosing direction"

I will continue using v7 as long as possible/until the subscription ends.
v8 is a huge step to the wrong direction.
And it does not change anything or any direction if you repeat again and again that v8 is/feels/... much better.

August 15, 2021

My subscription is also cancelled.

August 15, 2021

I'm trying to be open-minded but it’s not doing it for me. Vault switching is visually glitchy and quick access doesn’t always focus the search box. Comes close, but it’s just not as slick as the Swift UI app.

It’s also far too slow to open the extension in Safari. The pop-up needs to come up instantly. This will need to be fixed, or else I will have to look at alternatives.

Final gripe: Sometimes when you open it after the vault is locked, it flashes a blank white page (as if the HTML hasn’t been loaded). This is just one example of an Electron-specific problem that wouldn’t happen on a Swift UI app.

Electron is great for some applications. But it shouldn't be used for anything serious. Sublime Text is an example of a cross-platform app that doesn't use this platform, and a reason why it stands out from its Electron-based competitors. It's also quite hard to distinguish 1Password from Bitwarden now.

August 15, 2021

It the end, we found that we could provide better user experience with the ReactJS frontend and we can do that faster.
You may want to reconsider since pretty much EVERY USER is saying the USER experience is fundamentally worse. As I said in the thread I started, it took 3 minutes to find missing features that were integral to the way I use 1password on my Mac. And as the minutes went on more features were missing. This isn't good for the users, this is a shortcut on dev time. 1P8 is strictly worse than 1P7 for the user. Give us apps that are optimized for the platforms we use them on. We want a great app for what we use it on, not a mediocre one that works everywhere.

August 15, 2021

“ It the end, we found that we could provide better user experience with the ReactJS frontend and we can do that faster.”

s/user/developer/ FTFY

August 15, 2021

@roustem That's a very narrow basis for comparison!

August 16, 2021

I'm trying to be open-minded but it’s not doing it for me. Vault switching is visually glitchy and quick access doesn’t always focus the search box. Comes close, but it’s just not as slick as the Swift UI app.

It’s also far too slow to open the extension in Safari. The pop-up needs to come up instantly. This will need to be fixed, or else I will have to look at alternatives.

Final gripe: Sometimes when you open it after the vault is locked, it flashes a blank white page (as if the HTML hasn’t been loaded). This is just one example of an Electron-specific problem that wouldn’t happen on a Swift UI app.

Electron is great for some applications. But it shouldn't be used for anything serious. Spotify and Sublime Text are examples of cross-platform apps that don't use this platform, and a reason why they stand out from their competitors. It's hard to distinguish 1Password from Bitwarden now.

FredericC
August 16, 2021

Few minutes of use and the experience is very disappointing… UI is "webbased" more than MacOS, it is visually uncomfortable compared to previous versions that were some of the most beautiful MacApps… All that can perhaps be polished until launchdate ? But if you want the same UI for Windows and MacOS then at least one app will be strange as OS UI are different.

Memory usage is a joke… even with some hard work you'll never get an Electron app that will be lighter than a native app… from 140Mb to 380Mb very quickly. For an app you keep open all the time ? really ?

I was a paying user for around 10 years, I'm seriously thinking about trying alternative tools. If you use non native MacOS and not polished design then only the features differentiate you from the competition.