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October 20, 2022
Question

Delete duplicate logins

  • October 20, 2022
  • 27 replies
  • 2273 views

I went into one of my Amazon accounts and changed my password. 1Password prompted me to save the update and I did. When I went into 1Password the next day for something else I noticed that there were hundreds of duplicate entries of the Amazon login that I had updated the day before. How do I delete these duplicates? They truly are duplicates - all of them have the exact same information in them.


1Password Version: 8.8.0
Extension Version: 2.3.8
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Delete%20duplicate%20logins

27 replies

April 9, 2023

I am also trying to deal with many Duplicate Items that have suddenly appeared in version 8 of 1Password. I have tried the above suggestions for locating a menu item to FIND Duplicates in all menus including Troubleshooting and the non-existent "Tools" with no luck. What am I missing?

1P v8.10.3 / MacOS 13.2

April 9, 2023

A view on this forum regarding "Duplicates" reveals quite a number of entires going back through multiple versions. Solutions that worked in v6 and v7 no longer appear to apply to v8. Unfortunately, the Support responses do not appear to be at all comprehensive and instead focus on very individual fixes, including command-line solutions. Isn't it time for AgileBits to step up, find the cause of the odd duplication issues, and issue a real fix ?

April 12, 2023

I am looking for this as well, might downgrade to 7

ag_mike_d
1Password Employee
April 13, 2023

Hello @dkg and @ponyboy3,

Thanks for your messages and sorry for the delay in response.

The last version that contained a "clean up duplicated items" function was 1Password 7 for Mac. This tool's ability was limited as it checks on a per vault basis for exact duplicates. The process for cleaning up duplicate items in 1Password 8 currently remains a manual process.

Depending on the number of duplicates you have, these can be recognized when searching by title of the duplicate items, then using (Ctrl + Enter) to show all matching items. These duplicate items can then be removed manually by selecting the item (or Ctrl + Click for multiple items) and then right clicking one of the selected items > Delete (or archive). See this guide for more details: Archive and delete items

The Product team continues to look in to ways simplify the duplicate detection process or add a tool to help identify/clean-up duplicate items. I've passed your feedback along to the team.

If you have any other concerns or suggestions, please let us know!

ref: 32406817
ref: 32407564

@dkg - You also mentioned:

Using the iOS app, attempts to manually eliminate duplicates is inconsistent and frustrating. Some items can be left-swiped to reveal a "remove' panel but some cannot - why the difference. Even after an item is removed it may still show in list and cannot be swiped away, but the 3-dot menu offers "COMPLETELY DELETE". Why the inconsistency and why the two-step process to eliminate the unwanted entry ?

In 1Password for iOS, you can swipe left on entries from the item list to Archive or Delete. After deleting an item it should remain deleted but is moved to the recently deleted folder where you can access these items and restore them for up to 30 days from within the apps.

The menu on items offers the same delete functionality. However, after viewing an item in the recently deleted folder, the menu offers the ability to destroy the item permanently - a separate process from deleting the item. Is this the second step you were referring to you were referring to?

Archive and delete items

April 13, 2023

IMO dedup effort needs to be a thing.... and not lazy like by 1 field, but from a human perspective.
It would also help to have vaults be excluded from all item results. this is the functionality that the archive vault broke. it should be excluded by default.

April 13, 2023

So, Mike, - can you give Users a clue why this "Find Duplicates" Version 7 feature, limited as it was, failed to be included in Version 8. I became a 1Password Member specifically to help foster improvements to the application, but instead we are witnessing useful feature elimination. Certainly seems hard to understand.

1P_Gem
1Password Employee
April 14, 2023

Hi @ponyboy3, thanks for the additional insight 😄 our team will be able to see this when reviewing your feedback.

Hi @dkg, thanks for your question! The duplicate clean-up tool in 1Password 7 was only available on Mac, and was very conservative in what it considered to be a duplicate. This meant that in a lot of cases it wasn't particularly helpful. With the introduction of 1Password 8, we wanted to move away from developing separate apps with different feature sets, and instead use a common core, where any implemented features would work across all platforms. As my colleague Mike mentioned, our product team are investigating ways to prevent the creation of duplicates in the first place and simplify the de-duplication process, as well as looking into the potential for implementing a more robust duplicate identification and/or clean-up method across platforms.

If you have any other questions or suggestions, let us know!

April 15, 2023

Bunch of lies I have seen this message several times in this forum yet developers won't fix the duplicate password problem!

1P_Gem
1Password Employee
April 20, 2023

Hi @molitar, thanks for weighing in here. I would be happy to pass your feedback along to our product team as well - just let me know.

Are you running into any issues with duplicate items that we can assist with?

April 20, 2023

Yeah I tried to use a workaround export my lastpass and clean up the .csv file before importing. Unable to empty trash bin in the desktop app though as it's broken. The limitation only allows like 38 entries at a time and when the recycle bin has well 1200+ entries deleted and can't be emptied.. it became too laggy. Recycle bin should simply had an empty recycle bin option and it would not have mattered than as I could of done a fresh import from a manually cleaned csv file.

I even renamed the tags in the CSV so all forum links were tagged with forum so it's really clean but unable to delete recycle bin in web it only allows single deletions and the app only allows 38 deletions.