Desktop app not communicating with browser extensions

Question

none of my browser extensions can communicate with the desktop version - chrome, brave and firefox

💫 Looking for desktop app com.1password.1password background.js:2:1977914
📤 Sending  message to native core <1875243575> background.js:2:1979958
Received  from the native core background.js:2:1979523
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. 2 background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist.

1Password Version: 8.5.0
Extension Version: 2.2.1
OS Version: Mint 20.1

Mathieu_1P · Answer

Thanks for writing in.I'm sorry you are running into these issues. Could I ask you to supply a little bit of information about how your software was installed? More specifically, were they installed via Snap, Flatpak, Software Manager, web site download, or some other means? Is the answer the same for both 1Password and the browsers you are testing?

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO