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keithdavis
March 26, 2025
Question

Desktop integration - not working.....again

  • March 26, 2025
  • 5 replies
  • 156 views

I've "fixed" this issue a number of times, and it always comes back. Any ideas how to keep it from breaking constantly?

 

 

5 replies

1P_Tommy
1Password Employee
1Password Employee
March 26, 2025

Hi,

I typically see this with Safari but I've not seen it as much lately. I'm sorry you're affected by it. You may see it with other browsers too. The following is geared towards macOS. Please note similar steps would have the same effect on Windows.

 1. Open `Safari > Preferences > Extensions` and disable 1Password for Safari. Remove the check mark.
 2. Quit your browser. 
 3. Fully quit 1Password. Look for our helper in the menu bar near the Wifi indicator and the clock.  Right-click on it and select quit.
 4. Wait a few moments and then open and unlock 1Password 8. 
 5. Open your browser.  Open `Safari > Preferences > Extensions` and enable 1Password for Safari. Add the check mark.

keithdavis
March 27, 2025

Thanks. I received basically the same directions from support about a year ago and it works....for a while, then breaks again. I'm too darn busy to be messing with it over and over again, so I'm looking for a permanent solution, or I guess it will just stay broke. Sucks.

1P_Timothy
Community Manager
Community Manager
June 4, 2025

Thanks for sending that in @keithdavis. It looks like our colleagues have followed up via email. If we can help with anything in the meantime, just let us know!