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July 19, 2023
Question

"Didn't get a code?" link takes me a an SSO help page

  • July 19, 2023
  • 3 replies
  • 135 views

Going through the steps, I wasn't getting a sign-in request wherever I last signed in, so I clicked on "https://support.1password.com/sso-trusted-device/, but it seems it the wrong page (unless I screwed up somehow.

1Password for Mac 8.10.9

81009029, on BETA channel


1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: macOS 13.4.1
Browser: Not Provided

3 replies

July 19, 2023

I also had a difficult time getting a code to sign in my Mac after creating the new account on my device. I had to force quit the iOS app, once I reopened I was presented with a code.

July 20, 2023

Hi @jamesrose_sf , thank you for submitting this issue! You're right, this did take you to an SSO help page and you've done nothing incorrectly. This is a known issue that we have on our backlog to address. Thank you!

July 20, 2023

me 2