Skip to main content
September 10, 2024
Question

Different locking periods for side-by-side Chrome windows

  • September 10, 2024
  • 2 replies
  • 60 views

Same PC, same browser, two different windows for two different accounts. One offers a max locking period of 8 hours in Settings->Security->Lock after system is idle (used to show Never as max in the past) the other one also offers 1 day, 1 week, 2 weeks and Never as max lock time.

Why does it happen and how can I get all options on both windows?


1Password Version: Not Provided
Extension Version: 8.10.44.34
OS Version: Windows 11
Browser: 128.0.6613.120

2 replies

DewdeAuthor
September 10, 2024

This is about the latest version of the Chrome extension

1Password Employee
September 10, 2024

Hello, @Dewde. Thank you for reaching out.

May I ask if the difference is between the 1Password browser extension and the 1Password desktop app settings?

To help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply. Please do not share any sensitive information in the screenshots.

  • https://support.microsoft.com/en-us/help/4488540/windows-10-how-to-take-and-annotate-screenshots

I look forward to hearing from you.

-Evon