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finwe
May 9, 2023
Question

Difficult to create a new Login when there are already items for the site

  • May 9, 2023
  • 17 replies
  • 426 views

When I create a new registration for a site where I already have passwords in a vault, only these items are suggested in password fields.

To generate a password, I need to find a password generator in the depths of either the main program or the browser extension (which on Mac in Firefox can be really deep), and what's worse, the new item is then not offered to be saved, so I have to find the password generator again, go to history and create an item manually from the last generated password.

This is quite annoying, could the "Use suggested password" be at the bottom of suggestions list all the time? And an item offered to be saved/update when the suggested password is used?


1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: MacOS 12.6.5
Browser:_ Firefox 112.0.2

17 replies

steph_giles
1Password Employee
June 1, 2023

Thanks @finwe, I have located your ticket someone will be in touch soon.

ref: BGQ-83963-536

finwe
finweAuthor
September 29, 2023

Again, a new password is not offered when creating a new user in Microsoft 365 Admin center. This time, the administration is in English.

Furthermore, I cannot find the Collect Page Structure item in the toolbar menu - Get help item just redirects to help website.

steph_giles
1Password Employee
October 4, 2023

I'm sorry for the trouble you are having on Microsoft 365 @finwe.

When you right click and choose 1Password > Help do you see two options 'Get help' and 'Collect Page structure'?

finwe
finweAuthor
October 4, 2023

Oh, thanks, Steph, it's in the context menu! Did this change? I tried to follow the steps from Joy before but to no avail.

Anyway, I will send the data as soon as I again get to a computer that shows the page in english.

steph_giles
1Password Employee
October 5, 2023

Thanks for getting back to me @finwe, I apologise for the confusion with the steps.

I look forward to hearing from you!

finwe
finweAuthor
October 5, 2023

Just sent, the reference is [#VEB-75275-322]

1Password Employee
October 5, 2023

Hello @finwe,

Thank you for posting the Support ID. I've located the page structure and we will get in touch with you as soon as possible. Please check your inbox and let's continue the conversation there. To prevent having the conversation in
two different places at once I'm closing this thread.

-Evon

ref: VEB-75275-322