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October 10, 2024
Question

disable popup "save password" when type in number on microsoft authenticator when authenticating

  • October 10, 2024
  • 43 replies
  • 2040 views

When using Microsoft Authenticator to sign into a Microsoft account, I have to enter a number. 1Password has a popup asking whether I want to save password.

This is an unwanted popup since I will never save the number

How to disable popup?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

43 replies

December 18, 2024

problem still exist for me

1Password for Android 8.10.56 (production channel)

please fix as soon as possible

December 22, 2024

I also experience this problem with 1Password for Android version 8.10.56 whenever Microsoft Authenticator prompts for the 2 digit number. Using a Google Pixel 7 with Android 15.

December 23, 2024

Like the others, it had been fixed for several weeks. And now the same problem has started up again a few days ago.

dmacx
December 23, 2024

Just to be clear: On my side, it was never fixed.

January 10, 2025

Just wanted to see if there is an update on this. I seem to now also get the popup for items other than MS authenticator as well.

January 17, 2025

Yep, for me, 1Password asks consistently on every Microsoft Authenticator OTP authentication to save that OTP.

Might be worth to check if Microsoft is doing something wrong in their form, or maybe even ask Google/Android to allow developers and force implementors of such forms (in this case Microsoft Authenticator's app) to clearly make a distinction between OTP passwords and credentials you would actually want to save. Latter might take a while...

January 22, 2025

@1P_Evon Happy new year. Any progress with this behavior? Still consistently (and incorrectly) offering to "save username and password to 1Password" for Microsoft Authenticator 2FA.

1Password version: 8.10.58
MS Authenticator: 6.2501.0191
Pixel 6a Android 15

dmacx
January 23, 2025

Hopefully, there will be a quick fix. I have to handle multiple MS requests per day, and it's just annoying. The prompt to fill in a password, if just a displayed number, is requested and the save dialog afterward.

1Password Employee
January 23, 2025

Hello! Thank you for the ping, @echobeach!

I'm sorry to hear that you're still running into this problem. I'm no longer able to reproduce this behaviour. I request that you send us https://support.google.com/android/answer/9075928?hl=en of the issue to mailto:support+forum@1Password.com. With your email, please include your forum username and a link to this thread: https://1password.community/discussion/148609.

If the file is too large to attach, email us first, and we will share an upload link. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

swoffenden
January 24, 2025

@1P_Evon I uploaded a video of this happening. My support ID number is PHC-17532-744.

Thank you!