Double-Click to open login

@buenor

Can you try installing 1Password in a new browser profile and let me know if the behaviour persists?

Hello,

I get the same results in a new profile. I am using Firefox, so I created a completely new profile,I did not sync any settings or installed any other extensions. The behavior remained the same, unfortunately.

Hey @buenor ,
That's quite strange.

I tried replicating your setup (Windows 10, Firefox 93, 1Password 2.1.2 in Firefox), set 1Password to open to Favorites but I still get that "Open & Fill" button to show up when I hover the list of logins with my mouse.

For testing purposes, can you try installing 1Password in a different browser (Chrome/Edge/Brave) and see if it works well there?
Also, can you let us know what is the Firefox version and the 1Password extension's version?

Hello,

I just installed 1P for the browser as an extension on Chrome. The behavior is the same as I showed before.

EDIT: Chrome is Version 94.0.4606.81 (Official Build) (64-bit)

Hello again,

I have also tried using Brave Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit). It also shows the same problem: there is not "slide-out" button and I can't click on the item itself.

@buenor

It might be useful for us to get a better idea of how things are rendering on your end. I'd like to ask you to grab some logs and diagnostics from your computer:

• A console log from your browser: https://support.1password.com/cs/extension-console-log/
• A diagnostics report from your computer: https://support.1password.com/diagnostics/

Send the log and diagnostics to us at support+x@1password.com with a link to our current discussion. We'll have a look and let you know what we find.