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Anonymous
September 9, 2022
Question

Double Popup on Mac with iPassword 8.8.0

  • September 9, 2022
  • 2 replies
  • 101 views

The latest release fixed a few minor problems for me but introduced an extremely irritating bug. When 1Password times out and requires me to sign in again, it pops up a message panel. After clicking on the message, the 1Password login pops up and then the system message pops up again. Neither of these messages should be necessary since bringing up the 1Password sign screen should be sufficient.

https://us.v-cdn.net/5020219/uploads/editor/x9/vep6h30y0i0w.jpg

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: macOS 12.5.1
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=double%20popup%20%20mac%20os

2 replies

Jack_P_1P
1Password Employee
Jack_P_1P
1Password Employee
September 13, 2022

Hi @garyeb:

Thanks for your screenshot. When 1Password is prompting for Touch ID or Apple Watch unlock, you'll see the system dialog pop up. Thanks for your feedback on this!

Jack

Anonymous
September 14, 2022

Thanks, Jack. I understand what is happening, but this is something new in 1Password 8 and I would prefer to turn off this behavior since it's totally unnecessary. All it does is add extra clicks which makes 1Password more cumbersome. If this is a new feature, the upgrade from 7 to 8 should have provided guidance on how to manage the behavior.

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