Question

downgrading family account to individual

Forum|Forum|11 months ago
July 13, 2025
2 replies
462 views

i've subscribed 1 year family after my 1 year individual one has ended, i was going to share with my friend but things didn't go well so i wanna ask if it's possible to downgrade the subscription to individual ? and if so is it possible to refund the difference of price ?

i should mention that i have subscribed through app store (IOS)

Non-Technical Question

1P_SimonH

Community Manager

Hi @2oe,

You can absolutely do that and you will get a prorated refund.

Because this will involve confirming you are the account owner and billing details, please email us at support@1password.com and we'll be happy to get you switched over!

I

ironmobius21

hi @1P_SimonH may I ask for your help downgrading my account from Family to individual. I have sent several emails to support and I have not received any reply from them. I have multiple tickets open.

1P_SimonH

Community Manager

Hi @ironmobius21 👋

I'm sorry for the wait and appreciate your patience. I've nudged the team to send a reply!

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded