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A
Anonymous
September 16, 2023
Question

Download popup on 1P website on ios

  • September 16, 2023
  • 4 replies
  • 138 views

Looking at the 1Password.com website, I have been repeatedly getting a nefarious pop-up asking me if I want to download a mysterious file. It happens using Safari on iOS.

OS Version: 16.6.1
Browser: Safari

4 replies

1P_Tommy
1P_Tommy
1Password Employee
September 16, 2023

@nycyclist

Thank you for the report. I've made mention of this to the team. Hopefully we can get this sorted quickly.

1P_Tommy
1P_Tommy
1Password Employee
September 16, 2023

@nycyclist

Can you clear your browser history in Safari? We done some checking and the team thinks that will solve the trouble.

iOS > Settings > Safari > Clear history and website data.

  • This will clear all history. Please be mindful of that and take any necessary safeguards.
A
Anonymous
September 16, 2023

Yes, that worked. Thanks.

1P_Dave
1P_Dave
1Password Employee
September 18, 2023

@nycyclist

I'm happy the steps helped. Thanks again for reporting the issue, the team is looking into it. 🙂

-Dave

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