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February 15, 2026
Solved

Dropbox API Server Root Certificate update breaking 1Password 7 sync ability

  • February 15, 2026
  • 1 reply
  • 132 views

Hello,

Well aware of the "no longer supported" nature of 1Password 7.  But it would mean a lot if the AgileBits team could make a simple update to accomodate the newly update Dropbox API Serber root certificates.  Sync'ing is no longer possible in 1Password 7 because of this.

Well aware of the benefits of 1Password 8 (and the no-longer-need-to-rely-on-Dropbox-for-sync'ing).  But we like 1Password 7 and do not have a need to change at this time.

Thanks

Best answer by 1P_Dave

Hello @wko! 👋

I’m sorry to hear that legacy Dropbox sync is no longer working with your older version of 1Password. 1Password 7 is unsupported and hasn’t received updates in several years, as our development efforts are focused on 1Password 8.

Moving forward, I recommend upgrading to 1Password 8 to ensure you have access to the latest features, improvements, and ongoing support. If you have a license for 1Password 7, you’re welcome to contact us at support@1Password.com with a copy of your license. Our team will be happy to review it and share the current membership options available to you.

You could also try exploring alternative sync methods with 1Password 7. However, as 1Password 7 hasn’t been updated or officially tested in quite some time, we can’t guarantee their reliability or how long they may continue to work.

-Dave

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
February 17, 2026

Hello @wko! 👋

I’m sorry to hear that legacy Dropbox sync is no longer working with your older version of 1Password. 1Password 7 is unsupported and hasn’t received updates in several years, as our development efforts are focused on 1Password 8.

Moving forward, I recommend upgrading to 1Password 8 to ensure you have access to the latest features, improvements, and ongoing support. If you have a license for 1Password 7, you’re welcome to contact us at support@1Password.com with a copy of your license. Our team will be happy to review it and share the current membership options available to you.

You could also try exploring alternative sync methods with 1Password 7. However, as 1Password 7 hasn’t been updated or officially tested in quite some time, we can’t guarantee their reliability or how long they may continue to work.

-Dave