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Anonymous
November 3, 2021
Question

Dropped dropbox, how do I sync to iCloud?

  • November 3, 2021
  • 3 replies
  • 161 views

New MacBook Pro. Decided to drop my Dropbox subscription and sync to iCloud but can't figure out how. 1password says to go to Preferences/vaults, click on vault and select sync method but nothing happens when I click on my vault in that window. All other 1password pages about syncing talk about getting the apps and membership which I already have. TIA. MacBook Pro, M1 Chip, OS 12 Monterey, 1password 7.9.

1Password Version: 7.9
Extension Version: Not Provided
OS Version: macOS 12

3 replies

Jack_P_1P
1Password Employee
Jack_P_1P
1Password Employee
November 3, 2021

Hi @RickKC:

It sounds like you may already have a 1Password account, in which case syncing is handled through our own 1Password.com sync service, not iCloud or Dropbox.

Since it seems like we may need to take a closer look at your setup to ensure you've got all your data on your new MacBook Pro, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Anonymous
November 4, 2021

Thanks for your reply. I did as instructed and will wait for an answer and support ID number.

Anonymous
November 4, 2021

Sounds good @RickKC, thank you :+1: :)

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