Question

Duplicate creation

Forum|Forum|5 months ago
January 18, 2026
1 reply
72 views

When a new password is saved through the browser it creates duplicates. This has happened for a number of items for me when saved from browser.

iOS

1P_Dave

1Password Employee

Hello @vishalsheth! 👋

Thank you for reaching out. The most likely explanation is that you chose to create a new item when saving a password rather than update an existing item, 1Password will provide you with an option to do both:

If you did choose to update an existing item then can you tell me the following so that I can investigate further:

In which browser and on what website are you seeing the issue?
Can you share steps that I can follow to reproduce the issue?
Are you able to reproduce the issue again?

I look forward to hearing from you.

-Dave

V

vishalshethAuthor

@1P_Dave

I’m saving in Safari.
I’m doing the same through the extension as that pops up to save new passwords.
I’m updating to a new as it doesn’t exist.
after this is done and when I try to search for it on the computers it doesn’t show. When I search for the same on my mobile device it shows 2 of them. It appears on the computer after a while.

1P_Dave

1Password Employee

@vishalsheth

I'm sorry for the delay in replying. The next time that the issue occurs, I'd like to ask you to create and share a 1Password diagnostics report from your iOS device:

Send a diagnostics report (iOS)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/duplicate-creation/166530
Your forum username: Vishalsheth

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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