Duplicate Login Pop-ups: Unknown Window Appearing Alongside 1Password (Thorium/Win11/Windows Hello)

Question

Message:Hi,I’m experiencing an issue with 1Password on my setup and would appreciate your help.Whenever I open a login window in my browser, two small pop-up windows appear for selecting a login: Window 1: This is an unknown window; I have no idea which program or extension it comes from.Window 2: This is the expected 1Password login selection window.My setup:Browser: Thorium (Chromium-based)OS: Windows 111Password: Using Windows Hello for unlockingExtensions: Only the official 1Password extension is installed for password management (no other password managers)Browser password management: The "Offer to save passwords and passkeys" setting in Thorium/Chrome is disabled. Instead, it says "1Password – Password Manager is controlling this setting," which I assume is correct.I’ve attached a screenshot for reference—window 1 is the unknown pop-up, window 2 is the correct 1Password window.My question:Does anyone know what could be causing the extra pop-up window, or how I can identify and disable it? Any troubleshooting steps would be appreciated.Thank you!

1P_Dave · Accepted Answer

Hello @vorayn! 👋Thanks for reaching out! That looks to be coming from the built-in password manager in your browser. While Thorium isn't a supported browser (so it's possible that you're running into a bug that we're not aware of) you should be able to turn that off by following these steps:Turn off the built-in password manager in your browserUse the instructions for Chrome (although Thorium might have some differences) and don't skip the steps that have you migrate your passwords from the built-in password manager to 1Password and then delete them from the built-in password manager.Let me know if that does't work. -Dave

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