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December 30, 2021
Question

Early Access: Quick Access Pops Up At Bottom Of Screen (MacBook Pro - macOS 12.1)

  • December 30, 2021
  • 17 replies
  • 192 views

After restarting the app (or computer), it defaults to showing up at bottom of my MacBook machine (Apple Silicon), and that means it cuts off the search results, etc.


1Password Version: 80500057
Extension Version: latest
OS Version: macOS 12.1.x

17 replies

AustriaXXL
December 31, 2021

Same here with my MacPro - results are unreadable....

nimvioAuthor
January 3, 2022

Thanks @AustriaXXL for posting your experience. Hope this can help the developers to squash out the bugs!

1P_Tommy
1Password Employee
January 5, 2022

@nimvio @AustriaXXL

Thanks for sharing the reports. Of note, I do not see this on the latest nightly. Does either of you happen to use an additional display, by chance? I know there was some work completed recently for additional displays. From your description, it sounds like that may not be the case, but I thought I would check.

AustriaXXL
January 5, 2022

@1P_Tommy @nimvio

Mysterious, but today the "Quick Access Window" opens at a comfortable position on my display.
By the way, I did not use any additional display when posting my previous comment.
Actually I have installed version: 1Password for Mac 8.5.0 80500057, im Kanal „BETA“.

1P_Tommy
1Password Employee
January 5, 2022

That's odd, but welcome news. Please keep an eye on it and let us know if things change.

AustriaXXL
January 6, 2022

Bad news @1P_Tommy @nimvio
after today´s update to version: 1Password for Mac 8.5.0 80500079, im Kanal „BETA“
the bug reappeared.

January 6, 2022

You can move the Quick access window with the mouse and it will reopen at the same position the next time.

AustriaXXL
January 6, 2022

Hi @P4sca1 what you describe is a workaround - I am looking forward to get the bug solved by the developers :)

nimvioAuthor
January 13, 2022

@1P_Tommy , like @AustriaXXL , I don't use a second display (at least not recently, since using Early Access). I updated to the latest version (as of writing: Jan 12th release), and the issue still occurs. I think it can be replicated by restarting the Mac and the app.

1P_PeterG
Community Manager
January 14, 2022

Hi @nimvio, we are definitely interested in this. Just to confirm: are there any other display variables you can think of in your setup that might be worth noting? Or is it happening on a relatively straightforward, single-monitor setup?