EasyVPN

Hi @fabcuomo!

then all the other functions are not working

Can you please elaborate on this? What does not work exactly? Can you give us some examples?

Hi. For example it does not allow me to create a new login. It generates the password but then by clicking on it the password does not fill into the box.
Then it does not allow me to save new data into 1Password.
It only allows me to use passwords and logins already saved on the app.
Regards

@fabcuomo:

Thank you for the additional information! I would have a couple more questions, to understand if this is a problem with your network perhaps, or even just with the website itself:

It generates the password but then by clicking on it the password does not fill into the box.

Are you able to fill the password on that website when you are disconnected from the VPN?

For example it does not allow me to create a new login.

What steps are you following to create the login, so we can try to replicate the behavior? Also, do you get an error message when the login is not created?

Hi
Yes I’m able to fill the passwords when the VPN is disconnected.
I go to register page (of whatever website), fill the username e then try to use the suggested password by 1Password but it does not click.
Please note that with my company VPN there are several restrictions in opening websites (I guess there is a list of blocked sites) and I’m not a system administrator so I cannot change lot of preferences in the OS.
REGARDS

@fabcuomo:

Thank you for the confirmation. It does indeed sound like the limitations are there on of your company network. Can you please send this information to your system administration team and check if 1Password is allowed on your company network?

https://support.1password.com/ports-domains/

(I took the link out of https://support.1password.com/1password-com-trouble/, which also mentions VPN usage, and it sounds like exactly your scenario).