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October 9, 2022
Question

Edge Extension doesn't do anything

  • October 9, 2022
  • 1 reply
  • 67 views

I have the latest version of 1Password for Windows and the Edge extension installed via the links. It shows in my toolbar with a padlock. Cliking it does nothing, restarting browser and computer does nothing. Windows App is fully logged in. Have uninstalled an reinstalled, still doesn't do anything. Kinda out of ideas as to why it doesnt work.

The Setting in the window app under browser is ticked

Edge is fully updated 106.0.1370.37
Extension is version 2.3.9
1Password App is 8.9.5


1Password Version: 8.9.5
Extension Version: 2.3.9
OS Version: Windows 11
Browser:_ Edge

1 reply

1Password Alum
October 10, 2022

Hi @qzzb,

Thanks for reaching out, I understand you are facing an issue with 1Password in your browser (extension).

To investigate further, I'd like to ask you for some logs from your Windows PC:

Attach the diagnostics and extension's log to an email message addressed to support+windows@1password.com.

With your email please include:
https://1password.community/discussion/134367/edge-extension-doesnt-do-anything#latest
* Your forum username: qzzb

We'll look forward to hearing from you.