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June 28, 2023
Question

Edge Extension not linking with desktop app for automatic sign-in starting with 8.10.8

  • June 28, 2023
  • 16 replies
  • 480 views

Starting with the latest update 8.10.8 couple days ago, the browser extension doesn't automatically unlock when I unlock the desktop app. This was working perfectly for over 6 months when I first started using 1PW. The error in the logs is:

INFO 2023-06-28T15:50:53.551 tokio-runtime-worker(ThreadId(11)) [1P:native-messaging\op-native-core-integration\src\lib.rs:361] Extension connecting.
ERROR 2023-06-28T15:50:53.551 tokio-runtime-worker(ThreadId(11)) [1P:native-messaging\op-native-core-integration\src\lib.rs:541] Failed to accept new connection.: PipeAuthError(WinApi(Access is denied.))

There have been no system permission changes, I am a local admin still, and have full access to make all system changes. The other error that also appeared is now the desktop app shows offline pink cloud (some changes could not be sync'd to other devices). This is also new with 8.10.8.


1Password Version: 8.10.8
Extension Version: 2.12
OS Version: Win 11 latest
Browser: Edge 115.0.1901

16 replies

July 11, 2023

Hi Steph, I see a pink cloud icon at the top left with a line through it. When I click it, I get an error popup that says "Some changes could not be synced with other devices". Also have a View Offline Items button. My offline items seems to have stuff starting at March 2023, but my All Items view starts with July 2023, both set to sort by Date Modified, newest at the top. I am part of a family plan so there are many shared vaults and I see stuff in Offline coming from other family members and me. My only other device is my phone and I logged out and back in to see if that helps - it didn't.

steph_giles
1Password Employee
July 12, 2023

Thank you for getting back to me @ushir.

The tips in this post may help: What to do if you see a message about offline items — 1Password Community

Let us know if you have any questions!

July 12, 2023

Signing out and back in on my laptop worked. I had only done that on my phone before. Thanks!

steph_giles
1Password Employee
July 13, 2023

@ushir, I'm glad to hear it, let us know if there's anything else we can help with at all!

July 13, 2023

It is now working for me, thanks for the information.

steph_giles
1Password Employee
July 14, 2023

@laszlotumpech, thanks for the update. Have a great weekend!