Enterprise car-rental benefits login issue

Hey @Camellochapin1,

I'm having a hard time accessing the page so I can advise on how to get that field to fill. Could you possibly send over some page details?

1. Navigate to the page with the filling issue.
2. Right click the 1Password icon in your browser toolbar.
3. Click Help and choose Collect Page Structure.
4. 1Password will save a .json file to your "Downloads" folder.
5. Attach the downloaded .json file to an email address to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Thank you @steph_giles; I've submitted the information. I was also experiencing issues accessing the link I originally provided; I just found out that from the Enterprise profile, the link to the membership benefits is: https://ehipromos.com/virtualcredentials/login?lang=en_ca

Hmm... "virtualcredentials"... hmm...

Anyway, I've sent the .json file and hopefully this can be sorted out.

Thanks again @steph_giles

Thank you @Camellochapin1, I see our team are in touch over email let's continue the conversation there.

ref: JLL-88128-691

Hello @steph_giles , the issue has been discussed and analyzed with your team, and I've told them that I am OK by closing the ticket.

Issue & Solution: Enterprise has an additional website to track membership benefits. All 1Password needs is a secondary login, with very specific entries ("username" & "Email Address" fields only), and independent from the original Enterprise account.

I also learned a new 1pwd feature "Link related items", which I just configured between those two accounts.

Thanks for your help, we can close this one as well!

Thank you for the update @Camellochapin1, let us know if there is anything else we can help with at all.