Error: "1Password has detected an error with your local app database"

Mind you, You should still have access your passwords by logging in to 1password.com, or by any 1P browser extension…

@mepcc55

I'm sorry that you're also running into the issue. I see that one of my colleagues has now responded to your email. Please continue the conversation there. 🙂

-Dave

ref: ICU-95928-134

I just had that issue and I've already followed CAGV's renaming the 1password.sqlite file and 1Password is backup 'n running. I just sent the requested e-mail with the logs.zip file and a screenshot of the error.

And my Support ID is #XUZ-51776-146.

@r8ders2k

Thank you for posting the Support ID. I see that my colleague has sent you an initial reply and I've asked them to followup with you again. I recommend that you continue the conversation in the email thread.

-Dave

ref: XUZ-51776-146

After restoring a new MacBook from Time Machine, I'm getting this error: 1Password has detected an error with your local app database, please contact mailto:support@1password.com.

I have the same problem.

@jackrahaim

I'm sorry that you're also running into the same issue. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/688805/#Comment_688805
• Your forum username: jackrahaim
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Thank you @CAGV -worked great!

For those looking: the file is here:

/Users/YOUR USER/Library/Group Containers/2BUA8C4S2C.com.1password

Some advice to anyone who's running into that same error message:

⚠️ Please make sure that you can sign in to 1Password.com and find all the items you would expect before modifying ANY of 1Password's supporting files to minimise the risk of data loss.

If you see an error message, and are at all unsure about what to do, please don't modify anything and email support@1password.com for guided help.

— Grey

Thank you @lysander, @CAGV and @GreyM1P