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September 23, 2024
Question

Errors in Safari on Mac

  • September 23, 2024
  • 13 replies
  • 950 views

Hello Community,

My first post.

I have just installed the 1Password extension for Safari on a Mac running MacOS 15.0. Safari Version 18.0 (20619.1.26.31.6).

The extension manager shows the following errors for the 1 Password extension.

Errors for "1Password for Safari":
x Unable to find "lib/react.js" in the extension's resources. x Unable to find "lib/react-dom.js" in the extension's resources.
× Unable to find "lib/react.js" in the extension's resources.
× Unable to find "lib/react-dom.js" in the extension's resources. x Unable to find "lib/react.js" in the extension's resources. x Unable to find "lib/react-dom.js" in the extension's resources.
& Unable to find "lib/react.js" in the extension's resources.
& Unable to find "lib/react-dom.js" in the extension's resources. x Unable to find "lib/react.js" in the extension's resources.
× Unable to find "lib/react-dom.js" in the extension's resources.
× Unable to find "lib/react.js" in the extension's resources.
& Unable to find "lib/react-dom.js" in the extension's resources.

Is this a serious issue and if so how can it be fixed?

13 replies

1Password Employee
September 23, 2024

Hello, @rockoyster. Thank you for writing in.

Our development team is tracking an issue with 1Password for Safari showing the errors you mentioned running MacOS 15. Are you experiencing app integration or Autofill issues with 1Password for Safari?

-Evon

ref: dev/core/core#32589

September 23, 2024

Hi @1P_Evon

Thanks for your reply. Good to know the issue is under investigation.

I am only new to 1Password so just finding my way around. So far everything appears to be working as it should despite the errors noted above.

rockoyster

September 24, 2024

I wanted to add that it's not limited to MacOS 15. I'm also experiencing it on Safari Version 18.0 (19619.1.26.111.10, 19619), but MacOS 14.7. No auto-fill issues with this mix either.

1Password Employee
September 24, 2024

@rockoyster, @hamfam7,

Thank you for your reply. I appreciate the additional details.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send me some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148412
  • Your forum usernames.
  • A diagnostics report from 1Password for Safari: https://support.1password.com/diagnostics/.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

September 25, 2024

Hi Evon,

Not sure if you wanted diagnostics for only MacOS 14.7 or for my report. Anyway I have lodged diagnostics and Your support ticket ID is HQY-66173-964.

HTH.

rockoyster

September 25, 2024

I've tried three times and have not received any BitBot response to any of them. I'll keep an eye out, but know that I've tried and not been able to get this submitted.

September 25, 2024

Hi hamfam7,

Probably not much help to you but I got a BitBot response in about 2 minutes. Have you checked your spam folder?

rockoyster

September 25, 2024

I did check spam, yes. I finally received a BitBot about 8 hours later.

@1P_Evon - XYK-61714-374

1Password Employee
September 25, 2024

@rockoyster, @hamfam7,

Thank you for sending the reports! I located both tickets and shared them with our development team for further investigation. To prevent duplication of effort, please continue the conversation via email. 🙂

-Evon

ref: HQY-66173-964
ref: XYK-61714-374

October 2, 2024

I am having the exact same issue. I'm on an M1 MacBook Pro 16", Sequoia 15.0 and 1Password 8.10.46. I first noticed the problem when trying to investigate why 1Password was not showing up in the Privacy & Security->Automation settings. I was investigating this because autofill isn't working properly on my MBP.

I uninstalled and reinstalled the 1Password for Safari app but sill have the same errors.

I also have a 2018 (Intel-based) Mac mini with the same versions of OS and 1Password. When I look at the 1Password for Safari extension on that Mac I don't have those errors.