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November 20, 2022
Question

Every time I try to start 1Password on my iPad (16.1.1) it never opens but minimizes

  • November 20, 2022
  • 1 reply
  • 75 views

It minimizes back to the sign on screen every sign on attempt.


1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPad iOS 16.1.1
Browser:_ Edgr
Referrer: forum-search:https://1password.community/search?Search=1Password%20minimizes%20always%20on%20ipad%20startup

1 reply

Alvin_L_1P
1Password Employee
1Password Employee
November 22, 2022

hey @TWO :

I understand that the 1Password 8 for iOS app is crashing on your iPad. We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your iPad?

Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Alvin

ref: HRC-67753-516