Every time Session expiring

Hello @thiagolmoraes! 👋

I'm sorry that you're seeing an error message that says that your session expired. Our developers are aware and are investigating. So that I can confirm that you're affected by the known issue can you tell me the following:

1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?
2. Do you have the desktop app installed?
3. In the "Security" section of the extension's settings, do you have "Automatically lock 1Password" toggled off?

I look forward to hearing from you.

-Dave

ref: dev/core/core#27669

Hi @1P_Dave

Thank you for your message, well answering the questions

1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?

R: Yes, I'm using Google Authenticator App

1. Do you have the desktop app installed?

R: No, just using the extension.

1. In the "Security" section of the extension's settings, do you have "Automatically lock 1Password" toggled off?

R: Yes, I disable this feature a long time a go

@thiagolmoraes

Thanks for sharing that information! I can confirm you're running into a known issue, which our developers are working hard to get to the bottom of. This error occurs when 1Password for the browser isn't integrated with the 1Password desktop app, and the "Automatically lock 1Password" setting is toggled off.

As a workaround in the meantime, you can install the 1Password desktop app: Get the 1Password apps

Or if you'd like to avoid installing the 1Password desktop app, you can change the "Automatically lock 1Password" setting within 1Password for the browser to a setting other than off:

• How to set 1Password to lock automatically

Hi @SamerY1P ,

I appreciate your help! Thank you

@thiagolmoraes

I'm happy that Samer was able to help. Hopefully the issue will be permanently fixed in a future update soon.

-Dave