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December 20, 2023
Question

Extension and desktop app don't communicate

  • December 20, 2023
  • 2 replies
  • 79 views
This discussion was created from comments split from: Safari extension is slow.

2 replies

December 16, 2023

Same issue here: very sluggish response in Safari (v17.2). Also, unlocking the app doesn't unlock the browser extension and vice versa.

1P_Dave
1Password Employee
December 20, 2023

@bobr

I'm sorry that you're seeing a similar issue. We recently released a new update for 1Password in Safari, can you let me know if that improves things for you: How to keep 1Password up to date in your browser

If you're still seeing issues after updating then please try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

-Dave