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September 16, 2022
Question

Face ID fails in V8

  • September 16, 2022
  • 1 reply
  • 54 views

I also have the issue that my Face ID will be inconsistent and not work in Version 8. Sometimes failing right after working

1 reply

Jack_P_1P
1Password Employee
1Password Employee
September 16, 2022

Hi @dab818:

I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!