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April 12, 2023
Question

Face ID not working

  • April 12, 2023
  • 4 replies
  • 189 views

My faceid doesn’t always work. At I still able to access 1password app with my passcode?

4 replies

April 12, 2023

I need that, too! Like in version 7.

1P_Dave
1Password Employee
April 12, 2023

@li79707 and @bm206

The latest version of 1Password 8 for iOS includes PIN unlock: Use your device passcode to unlock 1Password for iOS

You can find instructions on how to update here: How to keep 1Password up to date

Face ID and if Face ID fails, use Passcode.

If Face ID is enabled for your device, and you enable Device PIN unlock for 1Password, then you'll be able to use your device passcode to unlock 1Password when Face ID fails. 🙂

-Dave

April 12, 2023

Oops. Thx for the info. Now I can switch to version 8. Works perfect.

1P_Dave
1Password Employee
April 13, 2023

I'm happy to help! 😊

-Dave