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August 12, 2022
Question

FaceID not available in IOS Safari Extension (version8)



https://1password.community/discussion/comment/662954/#Comment_662954

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In 1Password 8 I don’t seem to be able to use FaceID anymore to log in with the safari extension. Am I missing something or is this not possible anymore? Pretty annoying to be honest.

FaceID is enabled and I can use it in the 1 Password app itself.

35 replies

DenalB
October 19, 2022

Thanks, @1P_Ben ! So let's wait for iOS 16.1. 😉

October 19, 2022

@1P_Ben Thanks for the explanation, much appreciated. But why does Safari 1Password Extension ask for the master password every time? Can't it honor the setting to only ask every 2 weeks etc.?

October 19, 2022

I read that Face ID has been disabled temporarily due to a change on apples end, but im noticing that it seems that the extension is flat out ignoring your remembered login time.

Once Safari is closed (either manually close the app or it gets offloaded from memory due to another program) it will require reauthorization, and it will not try to use Face ID anymore (since its been disabled), only prompting for the password.

The first time your open it after closing it will look as if its still logged in and opens the window, but you will notice there is no login suggestions for the site your on even if there normally would be. And if you back out and try to open it again it will now ask for the login (no Face ID, it treats it as a first login after fresh boot).

Is this also part of the change that disabled Face ID or is this a bug? It’s happening on both my iOS 16 iPhone and iOS 15 iPad.


1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: IOS 15&16
Browser:_ Safari

October 20, 2022

@1P_Ben do we know if the current extension only staying signed in for that session regardless of your selected time/day range (until force closed, or unloaded from memory by something else) is a side effect of this change, or is that currently a bug?

1P_Dave
1Password Employee
1Password Employee
October 25, 2022

@BaronKrause (I've merged your other comment into this thread as well) and @Mirv

1Password for Safari asking for your account password repeatedly is an issue that our developers are investigating and hope to fix in a future update. I'm sorry that you're affected and I've added your reports to the internal work item for the issue.

As a temporary workaround, you can use Password AutoFill to fill and save your logins: Use 1Password to fill and save in apps and browsers on your iPhone and iPad

-Dave

ref: dev/core/core#17626

October 25, 2022

There are no temporary work around a this literally makes no sense as 1Password 7 doesn’t have this issue? It’s time to get it fixed xxxxxxxxxx

October 29, 2022

Thanks for the information/update @1P_Ben . For me the best approach has been to disable the extension and just set iOS password keeper to use 1Password.

Biometrics works, and although you don’t get the nice drop down options right on the webpage fields, I’m not entering my master password 100 times a day. I’ll use this workaround until the extension is figured out. :)

October 31, 2022

:)

November 1, 2022

“set iOS password keeper to use 1Password”

How do you do this?

1P_Dave
1Password Employee
1Password Employee
November 1, 2022



1Password Approved Answer

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Hello folks,

1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:

You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988

I recommend that you update using the App Store. You can find our guide on how to update here: How to keep 1Password up to date

You'll also need to update to iOS / iPadOS 16.1 or later: Update your iPhone or iPad - Apple Support (CA)

I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂

-Dave