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May 20, 2023
Question

Failed to open the GUI in Nightly

  • May 20, 2023
  • 29 replies
  • 859 views

The 1Password window can't be rendered properly in Nightly revision 81007023. Besides, no SSH authorization window showed up when attempting to access the SSH key, and thus produced the “agent refused operation” error.

Note that I have rebooted my machine and restarted 1Password for numerous times. I also have checked my firewalls and network configuration and neither proxy nor 1Password-related firewall rules are set.

Extension

Quick Access

Window (no window shown)

Log

The full log can be seen at https://gist.github.com/pan93412/5484ce7f8776da31ed63a0bba05455de.

Logs with only ERRORs:


ERROR 2023-05-20T06:27:30.743 tokio-runtime-worker(ThreadId(2)) [1P:/Users/builder/builds/TV8RnrwU/0/dev/core/core/ssh/op-agent-controller/src/desktop.rs:447] PathNotFoundERROR 2023-05-20T06:28:57.854 tokio-runtime-worker(ThreadId(6)) [1P:foundation/op-proxy/src/apple.rs:302] failed to perform PAC setup (PacDownloadTerminated(failed to download PAC script: 無法完成作業。(NSURLErrorDomain錯誤-1003 。))), the proxy will be unavailable
ERROR 2023-05-20T06:28:57.866 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/connection_handler.rs:37] Dropping connection with b5x due to error handling outgoing message: EndConnection


1Password Version: Nightly (rev. 81007023)
Extension Version: 2.10.0
OS Version: macOS 13.4
Browser: Arc 0.14.0 (38955)

29 replies

May 20, 2023

New lightly 1Password for Windows 8.10.7 (81007026) works for me fine.

1P_Tommy
1Password Employee
May 20, 2023

Hey folks,

Mac is still under investigation. Windows is indeed working again. Linux should be working as well.

1P_Tommy
1Password Employee
May 20, 2023

Hey folks,

With it being this late in the day, my hopes for a resolution on the Mac side are dissipating. My best guess is the team will need to work with this more next week. Looks like some of us (Mac folks) will be on the beta for the weekend. Apologies for the trouble.

May 21, 2023

After deinstalling 1P, reinstalling the beta and insuring the updates are "beta" and no more nightly, everything is apparently working correctly for me.
1P version is 81007011 (canal BETA)
MacOS is 13.4 (22F66)

May 22, 2023

Looks like the new nightly version is working:

1Password for Mac 8.10.7 (81007029)

cjbulow
May 23, 2023

Not here. Moved back to Nightlies, grabbed 1Password for Mac 8.10.7 (81007029).

"A Javascript error occurred in main process"

Uncaught Exception:
Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node, 1): Symbol not found: _$s10Foundation11JSONDecoderC6decode_4fromxxm_AA4DataVtKSeRzlFTj
Referenced from: /Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node (which was built for Mac OS X 13.0)
Expected in: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

at process.func as dlopen
at Module._extensions..node (node:internal/modules/cjs/loader:1326:18)
at Object.func as .node
at Module.load (node:internal/modules/cjs/loader:1096:32)
at Module._load (node:internal/modules/cjs/loader:937:12)
at f._load (node:electron/js2c/asar_bundle:2:13330)
at Module.require (node:internal/modules/cjs/loader:1120:19)
at require (node:internal/modules/cjs/helpers:103:18)
at 361 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:44637)
at n (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:149553)

snozdop
May 23, 2023

1Password for Mac 8.10.7 (81007030) is working ok for me again now.

1P_Tommy
1Password Employee
May 23, 2023

@cjbulow

Do you experience that behavior with the beta?

1P_Tommy
1Password Employee
May 23, 2023

@snozdop et al.

Correct the nightly should be working for folks again. If you'd like you can return to using the nightly.

cjbulow
May 23, 2023

Hi @1P_Tommy Nope; tried the nightly, got that error, reverted to the beta channel (and latest release there) and all stays calm.

Mac OS BigSur 11.7.7