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January 24, 2024

Feature Request: 1Password Access after Death, Legacy Contacts

  • January 24, 2024
  • 150 replies
  • 17577 views

I am not planning to die anytime soon, but sometimes things happen.

Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing?

Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account.

It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team!


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Pinned Reply By 1P_Dave

Hello folks, 

It’s been a little while since our last update in this thread, and I just wanted to pop in to say that we’re still here and paying close attention to all the feedback being shared. While we don’t have anything new to share about an emergency access feature right now, please know that the feedback and discussion here aren’t going unnoticed.

With 1Password’s end-to-end encryption, there’s no simple “add a recovery email” solution: access requires the keys to unlock your account, and 1Password doesn’t have them. Securely storing those keys on behalf of customers would introduce significant risk and responsibility, so an emergency access feature needs an intuitive way to securely share or safeguard the necessary keys without compromising the security guarantees people rely on.

For the time being, we’ve published guidance for estate planning using 1Password’s current features: The complete guide to digital estate planning

For those exploring how 1Password’s existing features might fit into an emergency-access plan, one possible approach is to generate a recovery code and share it with a trusted family member who may need access in an emergency, and account for any two-factor authentication by making the authenticator app or physical security key available to that person as well. The recovery code should be stored securely, such as in the trusted family member’s 1Password vault or another location they can access independently: Generate and use recovery codes

To make this plan work, you’ll need to also set up your email account provider’s emergency-access or legacy-contact feature so the trusted person can access the email account associated with your 1Password account. Without access to that email account, they won’t be able to use the recovery code. It also prevents premature use of the recovery code, since someone with your recovery code cannot complete recovery without also entering a verification code that is sent to your email address.

I know this isn’t the most elegant solution, and the feature request for a built-in legacy manager or emergency access feature in 1Password remains open. For now, as the simplest option, we recommend storing your Emergency Kit alongside with your will in a secure place, along with clear instructions on how to use it for your executor or trusted contact.

-Dave

150 replies

June 28, 2024

@Pleonasm Thanks for the details. Didn‘t know about Apple not including the Keychain. But maybe something will come up with Passwords.app

Overall it really is time, that 1Password will do some updates concerning this topic. We need something like Bitwarden is offering here.

1P_Tommy
1Password Employee
1Password Employee
June 28, 2024

I can't make any promises but I can say that we recently saw some interesting movement on a long requested feature. It (the other feature request) is not ready just yet but should be in the next month or so. I hope we'll see movement on the legacy access feature as well. Thanks for being such engaging members of the community.

July 16, 2024

I have to add, I see many people suggesting a long delay of inactivity for the access to be granted.
I personally don't think it is a good solution, as many credentials are needed quite immediately in case of death, or at least in the following month or so.
We need to be able to fully customize this delay, and setting it as short as we want.
As long as we receive alerts that an access has been requested, using any means possible (emails, push notifications on all apps, etc...), it would be ok to have a short delay.

1P_Tommy
1Password Employee
1Password Employee
July 16, 2024

Thanks @Djeross

I've share that feedback verbatim with the team.

ref: PB-40945150

July 22, 2024

@thedean -- Legacy access: As an addendum for dummies like me to your very useful post of May 17, here are 1Password's notes on the basics of "the account recovery process" that you refer to there: https://support.1password.com/recovery/ . Thanks for that and your other entries.

thedean
July 22, 2024

@wclark: Thank you for your kind words and for the link.

1P_Dave
1Password Employee
1Password Employee
July 25, 2024

Thanks for sharing with the community wclark. 🙂

-Dave

July 26, 2024

I’ve been using 1Password since 2007. This didn’t matter to me back then, but now I have a family. Everything they would need in the event of my death is stored in my vault. I had previously thought that making my wife a family organizer would allow her to recover my account, but now I see from this thread that this would require access to my email. I shouldn’t have assumed but please understand that this is an important feature. None of us are going to live forever and all of the methods to handle this with 1Password compromise security.

1P_Tommy
1Password Employee
1Password Employee
July 26, 2024

Thank you @penmoid. I've shared your thoughts on a legacy type access system with the team.

ref: PB-41092719

August 5, 2024

Thanks @penmoid, I'm in exactly the same situation. I was also under the misconception, until reading this thread, that my wife as Family Organizer would have access to all my passwords in the event of my death after a grace period (and without my veto). False security is almost worse than no security. This missing feature is essential for me and my family and a reason to look for alternatives if 1P doesn't remedy this soon. At least I would expect a roadmap for this after all these years.