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August 20, 2022
Question

Feature Request: PIN code to unlock

  • August 20, 2022
  • 52 replies
  • 3364 views

PIN unlock code Has the PIN unlock code been dropped in the new 1password 8 version? Without biometric features, I have to enter my long password all the time?


1Password Version: 8
Extension Version: Not Provided
OS Version: Android 11
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=no%20pin%20code%20unlock%20in%201password%208

52 replies

1P_Tommy
1Password Employee
September 3, 2022

I've added your thoughts to the on going discussion. Thanks letting us know this matters.

ref: IDEA-I-1222

September 4, 2022

+100 on the return of the Pin. It’s a privacy issue in the US. I cannot be compelled to reveal a pin or password. However my face can be used to unlock. Why I don’t use biometric locks. https://www.concordlawschool.edu/blog/constitutional-law/fifth-amendment-biometrics/

September 4, 2022

I will also be uninstalling V8 and returning to v7 until pin code is reimplemented. I am not going to enter my 30+ char master password every time, nor will I just set the auto lock to never, nor will I "ever" use biometrics.

1P_Timothy
Community Manager
September 9, 2022

Hi @ytsirklin, @psiclopz. Thanks for sharing your feedback, it has been noted along with +1s.

I'm very sorry to hear this has been a sticking point for you. If there's anything else we can help with at this time, just let us know.

September 12, 2022

I've recently installed version 8 on Android, since it was such a major improvement on my Windows machines. Most of the new stuff is great and all, but I echo the posters here. The PIN (within a timeout) feature is sorely missed. Here are a few use cases.

Case 1: I recently got stuck in a BitLocker boot loop while repairing a laptop, and having to enter my 1password master password every couple of minutes to retrieve the BitLocker key I'd stored in there was a pretty bad experience.

Case 2: I injured my finger in an unfortunate accident, and this made it unrecognizable to previously-trained biometrics (when not in a protective apparatus.) It also makes typing quite error-prone. Using a PIN would have made the software much more accessible rather than retyping the password several times when I need to get in. This fed into case 1, by the way, which happened about a week after the injury...

Case 3: Feature parity with desktop. I can use Windows Hello on my PCs, which is much quicker.

Case 4: Enterprising youngsters in my friends' families have taken advantage of a napping adult and fingerprint unlocked purchasing and spent a lot of money on in-game purchases. I can see this sort of thing happening here as well, for example if online ordering or parental control passwords are locked up in 1password but they can swipe a sleeping finger to access them. You can change a PIN regularly, but you only have so many fingers. Yes, parenting plays a role, but kids will always have occasional impulse control issues.

Case 5: The fourth/fifth amendment case against biometrics is interesting since I do travel with my phone, and it is legal that I could be compelled by force by authorities at the border to unlock it with biometrics, to (for example) access social media or banking information. Not that I have anything to worry about there but it's the principle. We're in the pre-Internet age here in the US when it comes to private property laws. I could imagine a professional pickpocket being able to catch a sly swipe but that is admittedly getting a little far-fetched.

September 12, 2022

What happened to the PIN in lieu of biometric login? My tablet has no fingerprint scanner and face unlock is not an option. So my only option would be to either enter my master password (32+ characters) everytime or set auto lock on exit to allow it to stay unlocked during use. Seems like a step backwards. Going to keep using version 7 until this gets resolved.

September 12, 2022

Hard to use face unlock if your missing part of your face, and not all devices have fingerprint scanners, please bring back the PIN.

1P_Timothy
Community Manager
September 14, 2022

Thanks for the detailed feedback @djdanlib! You make an excellent case for a PIN unlock option. Sorry to hear about the boot loop and injured finger! I've added a summary of your feedback to our internal feature request and added your +1.

If something like case # 1 comes up you can temporarily extend the Auto-Lock on Exit setting from Settings > Security. Doing so allows 1Password to stay unlocked while you switch between apps or lock and unlock your phone. For case # 2, depending on the extent of the incident, enrolling a different fingerprint could help in this situation. Either way, my suggestions do not invalidate your points. I just wanted to add some additional options for anyone else who may be reading along.

Thanks again!

1P_Timothy
Community Manager
September 15, 2022

Hi @WWisey, thanks for sharing your feedback. I've passed it along to the team and added your +1.

September 19, 2022

The lack of the PIN option in 1Password 8 is a major flaw. I don’t want to use biometrics and having to enter my master password every time is awful. I foolishly removed 1Password 7 before I noticed the lack of this feature. I regret the upgrade and there’s no way back.

If it’s so hard to reintroduce this feature, perhaps you could make 1Password 7 available again for download.

Add a +1 from me to reintroduce PIN.