Question

FEEDBACK - Auto-lock

Forum|Forum|1 year ago
August 16, 2024
3 replies
86 views

For the love of God, can we have 1P updates NOT reset Auto-lock back to defaults every time? Is this by design? Can I keep this from happening? I keep my Auto-lock set to never, and it seems every update it's back to 10 minutes and I have to spend some time on the browser extension and/or the 1P app to turn it back off. WHY

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: MacOS 14.6.1
Browser: Safari

macOS

1P_Dave

1Password Employee

Hello @jfolger! 👋

I'm sorry that your auto-lock preferences were reset. That definitely isn't normal and I suspect that you might have run into an issue that our developers are aware of and are investigating. So that I can confirm if you're running into this issue, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/147744/feedback-auto-lock
Your forum username: jfolger
Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#31863

jfolgerAuthor

RQK-46866-176

1P_Tommy

1Password Employee

Thanks @jfolger

I followed up with an additional request in your submission email. Kindly reply to me there when you can.

ref: RQK-46866-176

Sending Diagnostics Reports (Mac)

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO