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October 5, 2023
Question

Firefox and sites using U2F: new popup :(

  • October 5, 2023
  • 1 reply
  • 147 views

Recently in Firefox when a site wants to use U2F, 1Password has been popping up a new box saying I need to "unlock 1password" to use my Yubikey. This doesn't make any sense. When I then click "unlock" it says "no keys found" which, ah, okay, I don't know what it's looking for.

In any case I now need to click the tiny Yubikey icon in the popup to proceed with U2F, which I didn't need to do before.

How can I disable this annoying new behavior?


1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 13.6
Browser: Firefox 118

1 reply

1Password Employee
October 5, 2023

Hi @mattghali,

It sounds like 1Password's Offer to save and sign in with passkeys may be competing with your Yubikey authentication prompt.

You can disable this prompt with the following steps:
1. Right-click on the 1Password icon in the Firefox toolbar and select "Settings".
2. Select the "Autofill" section.
3. Turn off the toggle next to "Offer to save and sign in with passkeys".

Let me know if you see an improvement.