Solved

Firefox extension hangs websites

Forum|Forum|11 months ago
August 1, 2025
2 replies
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A few months ago the extension just randomly stopped working. Reboot and it would work for a while then stop again. This seems to be a common problem that is being worked on. However...

Now the extension is also causing websites to hang. First noticed with finance.yahoo.com, then when trying to get help, even http://www.mozilla.org started hanging. Going into Firefox troubleshooting mode fixes the problem, so I removed the extension and now problem solved. So I have to use the 1Password app and manually copy and paste. Has anybody else experienced this? Is the team at 1Password aware?

Windows 11, latest versions of everything, no other extensions in Firefox, enhanced tracking protection for yahoo and mozilla.org on or off doesn't help.

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Best answer by 1P_SimonH

Hi @mwest1,

I'm really sorry the Firefox experience has been so poor lately! I know you said you're running the latest version of the 1Password extension, but we just had 8.11.4.27 approved today. Are you running that version and still seeing these issues?

1P_SimonHAnswer

Community Manager

Hi @mwest1,

I'm really sorry the Firefox experience has been so poor lately! I know you said you're running the latest version of the 1Password extension, but we just had 8.11.4.27 approved today. Are you running that version and still seeing these issues?