Firefox extension no longer working after Firefox update

Forum|Forum|3 years ago
July 14, 2023
3 replies
225 views

I just updated Firefox to version 115.0.2 and now the 1Password extension (v 2.11.0) no longer works. It doesn't prompt when cursor is in login form. If I try to open the extension, I get a new blank tab. It was working fine until Firefox updated.

1Password Version: 8
Extension Version: 2.11.0
OS Version: Windows 10
Browser: Firefox

Browser Extension

steph_giles

1Password Employee

Hey @toxalot,

I'm sorry for the trouble you are having with 1Password in your browser. Can you check on your Firefox security settings for me?

Do you have Firefox set to 'Never remember history' or to always use private browsing mode?

In addition, can you let me know if the behaviour is the same if you restart your computer?

A

Anonymous

@steph_giles ~ I had just restarted the computer before Firefox update, but restarting again seems to have fixed the issue.

steph_giles

1Password Employee

Thanks for the update @toxalot, let us know if there's anything else we can help with at all.

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