Firefox extension not detecting icloud vault

Forum|Forum|4 years ago
August 31, 2022
3 replies
186 views

Hello,

I use a iCloud vault as my personal primary vault and for work reasons a 1password Cloud subscription. Firefox extension is only able to detect the 1password Cloud vaults but not my personal one. Both 1password and the Helper are able to detect the iCloud vault (and the Cloud vaults). This has only happened I believe (but cannot confirm) with the version 2 of Firefox extension.

Is this a bug or is it by design? How can I work around the issue? Thanks.

1Password Version: 7.9.6
Extension Version: 2.3.7
OS Version: 10.14.6
Browser:_ Firefox

macOS

Jack_P_1P

1Password Employee

Hi @jacobog:

1Password in the browser (our newer extension) only supports 1Password accounts and doesn't show standalone vaults. 1Password 8 (the latest version of 1Password) only supports 1Password accounts.

If you'd like to use your standalone vault in Firefox, you'll need to use the classic extension: Get the 1Password classic extension

Jack

A

Anonymous

Wonderful, thank you very much Jack.

andrew_l_1P

1Password Employee

On behalf of Jack you're very welcome, @jacobog!

Let us know if you have any questions in the future. 🙂

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