Firefox: Integration status: connection problem

Hello @OLBaID! 👋

I'm sorry that 1Password in Firefox isn't connecting with the desktop app. I've moved your comment to a new thread since the other thread discusses an unrelated issue. 

As a next step, can you restart your Windows PC and then try the suggestions in this article: If the 1Password browser extension doesn’t unlock when you unlock the 1Password app

Then try the following: 

1. Open your browser.
2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
3. Click "Integrate this extension with the 1Password desktop app" off and then back on.

Let me know if you still see the same issue after trying these steps. 

-Dave

Thanks i had tried this multiple times. Still shows status 

I have tried all of this same issue i have to open the browser extension with the password both integrations are enabled. Extension for firefox still shows "connection problem"

ZYE-82942-718

there is no report option from the extension and i have removed and reinstalled again still is locking even with desktop app is unlocked/open

@OLBaID 

Thank you for posting the Support ID! I see that my colleague has reviewed your diagnostics report and sent you a reply via email, please continue the conversation there. 

I've closed this thread to prevent having the same conversation in two places at once. 

-Dave