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Daviduk
March 2, 2024
Question

Firefox plugin - Adds new password then submits without saving.

  • March 2, 2024
  • 3 replies
  • 68 views

This address - https://my.ncp.co.uk/

Twice I've tried to update my password using "suggested" via the 1password plugin in the password field, the password is entered for me but then I have no chance to update or choose a new login entry because "save password" is clicked for me by 1password.

I've now created the password another way, but this behaviour doesn't appear to be correct.

1Password Version: 8.10.26
Extension Version: 2.20.2
OS Version: macOS 14.2.1
Browser: Firefox 123.0

3 replies

1
1P_Evon
1Password Employee
March 5, 2024

Hello @Daviduk, thank you for reaching out. I'm sorry to hear about the trouble.

I've done some testing on my end and have been able to recreate the same behaviour. I've created an issue for our development team to look further into this for this specific website.

In the event that the generated password couldn't be saved/updated to the Login item, they are saved in the Password Generator history in 1Password in the browser. Here's how to locate that:

  1. Open your browser.
  2. Click the 1Password icon in the browser's toolbar.
  3. Click the Menu ( ☰ ) icon next to "+ New Item".
  4. Click "Password Generator”, then select "Password Generator History".

I hope that helps! Let us know if there's anything else we can help you with.

-Evon

ref: dev/core/core#28315

D
DavidukAuthor
March 5, 2024

Thank you, good to hear it's not just me

1
1P_Evon
1Password Employee
March 5, 2024

You're welcome, @Daviduk. 🙂

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