Question

Firefox save login issue

Forum|Forum|1 year ago
August 12, 2025
5 replies
70 views

When saving an additional login to a site, the extension displays "Update Item" with a left arrow. If you press the left arrow you get the normal choice between "New Item" and Update Existing".

Browser Extension

1P_Dave

1Password Employee

Hello @sfuller! 👋

I'm sorry that you're seeing an unexpected prompt when saving a login. I'm not seeing the same prompt with a left arrow that you described, here's what I see when I save a login for a website where I already have a login saved:

Are you able to post a screenshot of what you see on your end so that I can better understand the issue?

-Dave

S

sfullerAuthor

After clicking on left arrow, save login works as described.

1P_Dave

1Password Employee

@sfuller

Thanks for the reply. I see the same behavior in Chrome on my end. Which version of 1Password are you using in both Firefox and Chrome?

If you type in "testusername" as the username into the Microsoft website and then click 1Password - Password Manager > Save > Login then do you still see the same behavior in Firefox?

-Dave

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