First time login no longer stays in browser, it switches to app

Hey @CyberSavage,

I'm having a hard time replicating the behaviour you are describing. Can you let me know the steps you are taking to unlock 1Password in Edge? Are you clicking on the 1Password icon in your browser toolbar or using a keyboard shortcut?

If you open and unlock your 1Password desktop app first and then open your browser do things work as you'd expect?

I don’t know what happened to fix the issue, but now it’s working like I want it to.

Here’s is what was happening:

I’ll be on a website’s sign in page in edge and want to enter a user name and password to gain access to a site. (for example https://www.capitalone.com)

I click in the username box and there is a “use 1Password” prompt with the 1Password locked icon.

I click the 1Password icon and my computer opens up to the 1Password app’s enter your password prompt.

I enter my password and press the right arrow icon to unlock 1Password.

I want it to go back to the original web page’s sign in page (ex. Capitolone.com) and simply click in the username and password block and have 1Password autofill the information.

What is happening, however, is instead of going back to the original sign in page (example – capitolone.com) it opens up 1Password app on my computer and I have to manually minimize that window to go to the original website login page.

Yes, it works as expected when opening and logging into the app first.

Hey @CyberSavage,

Thank you for getting back to me with this detail. Please let us know if you experience any more strnge behaviour and we can investigate this further.

I'm sorry for the disruption!