Skip to main content
shipdriver
January 22, 2024
Question

Form Fill feature not filling in my name

  • January 22, 2024
  • 4 replies
  • 103 views

When filling out a form on a random website the form fill feature does fill in my address. But, I can't get it to fill in my name. Any fixes?
Thx!


1Password Version: Not Provided
Extension Version: Yes (can't find version)
OS Version: Win 11
Browser: Chrome

4 replies

1Password Employee
January 23, 2024

Hi @shipdriver - I'm sorry to hear about this. Is the issue affecting all websites, or one in particular? If it's only one, could you let me know the URL of the page where you're unable to fill your name?

If it's happening on more than one website, it might require some further troubleshooting. If you like, you can send us an email to support+forum@1password.com - you'll get an auto-reply from BitBot which contains a conversation number. That'll look like [#ABC-12345-123]. Post that number here and I'll make sure your message reaches the right team.

shipdriver
January 23, 2024

All

shipdriver
January 23, 2024

[#FGD-18472-245]

1Password Employee
January 23, 2024

Hi @shipdriver!

Thanks for sharing the ticket number!

I've located the ticket and sent a reply. Let's continue the conversation over there, and I'll close this thread to prevent having the same conversation in two different places. 🙂

ref: FGD-18472-245