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July 8, 2026
Question

GitHub Student Developer Pack redemption fails: “States not provided” — Support ID 663116

  • July 8, 2026
  • 2 replies
  • 2 views

Hi 1Password team,

I’m running into the same GitHub Student Developer Pack redemption issue described in this solved thread:
“Unable to claim 1Password Github Student Developer pack offer”

I have already emailed [removed by moderator] with my screenshot and browser console log.

My support ticket ID is: 663116

The redemption page shows:

“Something went wrong. We weren't able to authenticate with your GitHub account.”

The browser console shows:

“States not provided”

I have already tried:

  • Disabling all browser extensions

  • Revoking the GitHub OAuth authorization and authorizing again

  • Clearing site data/cookies

  • Trying a clean browser session

Could someone help route my ticket to the team handling GitHub Student Developer Pack redemption issues?

Thanks.

2 replies

AJCxZ0
July 9, 2026

@1Password_Community moderator, please don’t censor support@1password.com.

1P_Gem
1Password Employee
July 10, 2026

Hi ​@raystorm, I’m sorry to hear that you’ve had trouble redeeming the GitHub Student Developer Pack. I’ve raised your ticket with the team, and you’ll receive a response via email as soon as possible. Once you hear back, make sure to keep the conversation to email to avoid any duplication of efforts.