Gray screen -- can't log in

@profk

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. One of my colleagues will be able to look into this in more detail.

Include the following:

Your user name here in the forum. profk
A link to this topic. https://1password.community/discussion/140274/gray-screen-cant-log-in#latest

This will help us connect the dots as they say.

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Off-hand can you change your update channel to our beta and then replace the 1Password Application with the beta? Does that alleviate the trouble? https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

ref: dev/core/core#22016

I seem to have the same issue as the OP. In my case with both the Edge & Brave browsers. My PC is running Windows 11 Pro, version 22H2. I already tried to install the 1Password beta, per your link, but it told me that I already have a newer version and stopped the install.

Disabling the 1Password extensions, in either browser, did not resolve the issue.

I've the same problem, as detailed, with screenshot, in this https://1password.community/discussion/140275/how-to-resolve-blank-window-when-opening-1password.

@profk, I'll send an email, thanks, if reinstallation doesn't help. (Note: I'm already on beta channel.)

Fixed it! I had been on NIGHTLY channel. Uninstalling, then installing the BETA (via @profk's link, above), worked immediately.

Update: Following the uninstall of the nightly build, and then, installing the beta, resolved the problem in Windows 11 Pro.

Success. Uninstalled. Reinstalled the "beta" download (link above). For safety, changed "Release channel" under advanced settings to "beta" instead of "nightly." Seems to be working now.

Hi everyone,

Our team is currently investigating a problem that prevents the 1Password window from appearing in recent nightly versions of 1Password 8.10.7. The problem has been fixed in 8.10.7-29. To get 1Password working again, reinstall the beta version of 1Password:

• 1Password 8 Beta for Mac: https://downloads.1password.com/mac/1Password%20Beta.zip
• 1Password 8 Beta for Windows: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

If you still have any issues opening 1Password after running the beta installer, please email support@1password.com so we can investigate any remaining issues with you.

Thank you,