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August 27, 2026
Question

Hardware key PIN does not work on registration

  • August 27, 2026
  • 1 reply
  • 0 views

I am trying to set up 2FA using hardware keys, but I get stalled on this cycle:

  1. Select “Add hardware key”
  2. 1Password helpfully intercepts, I escape or click the hardware key icon
  3. System asks for PIN. I put in the hardware key PIN.
  4. System says to reinsert and activate. I do so.
  5. System says incorrect PIN.

Any thoughts? I’ve been using Safari / Mac but I can’t imagine browser matters. 

1 reply

DavertAuthor
August 27, 2026

Update: tried Firefox. System definitely says I have the wrong PIN. It’s not the wrong PIN.