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June 12, 2026
Question

Helium Browser rejected by 1Password BrowserSupport with browser mismatch

  • June 12, 2026
  • 1 reply
  • 77 views

Hi, I’m trying to use the 1Password extension in Helium Browser on Windows 11, but it won’t connect to the 1Password desktop app. The extension shows “Integration status: Connection problem” even when the desktop app is unlocked.

Details:

Windows 11 Pro 25H2, build 26200.8655
1Password for Windows 8.12.22
Helium 0.13.3.1
1Password extension ID: aeblfdkhhhdcdjpifhhbdiojplfjncoa
Helium path: C:\Program Files\imput\Helium\Application\chrome.exe
Helium publisher: imput LLC

Relevant BrowserSupport log:

Verifying browser "C:\Program Files\imput\Helium\Application\chrome.exe"
name: chrome, publisher: imput LLC, version: 0.13.3.1
Browser support error: BrowserVerificationFail
Additional error context: browser mismatch

I reported this to Helium here: https://github.com/imputnet/helium-windows/issues/293

Their maintainer closed it as not planned and said this should be reported to 1Password. They also confirmed Helium’s executable is named chrome.exe for historical reasons, though changing that would require investigation on their side.

In 1Password, Settings → Browser does not show an Add Browser option, so I can’t manually trust Helium. Is there a supported way to add/trust this browser, or is the chrome.exe + imput LLC publisher combination currently blocked by 1Password’s browser verification?

1 reply

1P_Dave
1Password Employee
June 12, 2026

Hello @carneloot! 👋

Welcome to the community! Since Helium Browser isn’t supported, you may encounter unexpected issues or behavior, as 1Password hasn’t been tested with it. That being said, you should be able to install 1Password in Helium from the Chrome Web Store and then add Helium as an additional browser: Connect additional browsers to the 1Password app

In 1Password, Settings → Browser does not show an Add Browser option

This is a known issue that is currently affecting some users but not others and a bug report is open with our development team to investigate further and get this fixed. You can find more details here: Missing add browser button

Since we have an existing thread open for the missing Add Browser button issue, I'll close this one as a duplicate. 

-Dave