Hello, switched phones; authenticator hosed; can't read QR code. No 1PW support reply from 7/14

Tried to reload both Microsoft and Google authenticators but neither can read the QR code I generate. Sure would appreciate someone's step by step instructions from someone smarter than I am on 1PW

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS Monterey 12.4
Browser:_ Duck Duck Go
Referrer: forum-search:https://1password.community/search?Search=Authentication